A real person reads this inbox and normally replies within a couple of days.
Before you write
The generator says it's busy or unavailable. That's usually the AI provider under load —
wait a few seconds and try again. If it keeps happening for more than a few minutes, tell us and include
roughly when it started.
A subscription isn't unlocking the app. Open Settings inside Reduct and tap
Restore Purchases first — this fixes it most of the time, especially after reinstalling. If it's
still stuck, email us with the Apple ID email your purchase is under (not your Reduct data — Reduct has no
accounts, so there's nothing else to look up).
You want your data deleted. Settings → Delete Account inside the app does this instantly
and permanently, with no need to email anyone. If you'd rather ask us to do it, or want confirmation it's
done, use the address above.